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Employee Assistance Program – EAP


The Employee Assistance Program (EAP) is a confidential behavioral health resource that is available to eligible TeamstersCare members and their families.

Call our EAP Professionals

Whether you are dealing with substance abuse problems, personal, family or relationship issues, health concerns, financial worries, domestic violence, depression, emotional stress, or another issue, our clinical professionals are here to help. Call us at (800) 851-8326 and we’ll help you and your family get back on track. Remember, all calls are completely confidential and provided at no charge to you.

TeamstersCare EAP
Schrafft’s City Center
529 Main Street, Suite 209
Charlestown MA 02129

Phone: (800) 851-8326
Fax: (781) 321-6501
Monday-Friday: 8am-4pm

Note: If you are a member of the Moving, Storage and Trade Show Industry Program, you have an additional EAP option through Modern Assistance Programs (MAP).  For more information on your MAP benefit, click here.

Alcohol/Substance Abuse Recovery

The RAFT Alcohol/Substance Abuse Recovery Program

The RAFT Alcohol/Substance Abuse Recovery Program was developed by Teamsters to help fellow Teamsters.

Click Here for a detailed description of the RAFT Program

Join us for a meeting on:

  • Wednesday evenings at 7pm in the Day Room at the Charlestown Local 25 Union Hall
  • Saturday mornings at 9am at the TeamstersCare Stoughton facility on Route 27

Please Note: There are no RAFT meetings in the months of July or August.

Sisters of Sobriety (SOS)

Sisters of Sobriety (SOS) is a women’s recovery group for and by union affiliated women.

Click Here for a detailed description of the SOS Program

Weekly meetings are held remotely via Zoom, on Wednesday evenings from 7:30pm-8:30pm.


What should I do if I’m having a personal problem?

Call one of our experienced EAP counselors at 1-800-851-8326 to discuss your concerns and/or problem. All calls are confidential and there is no charge for this consultation.

What are some common problems that prompt people to seek help through TeamstersCare EAP?

Family, marital, drug and alcohol problems, and stress related to personal or work issues are the most common.

Where can I go for help?

If you are in a crisis, you should call 911 or go to the nearest emergency room right away. If it’s not an emergency, call us at 1-800-851-8326 to speak with one of our counselors.

What can I expect when I call TeamstersCare EAP?

When contacting our EAP office for help, you will be speaking to a licensed counselor who will give you advice by evaluating your personal situation. We may then meet in person to discuss the matter in a private setting (such as TeamstersCare sites in Charlestown, Chelmsford or Stoughton) or we may direct you to community resources that are covered by your health plan.

I am worried that my employer or supervisor at work will find out that I am seeking help.

The TeamstersCare EAP service is voluntary and confidential. No information can be released to anyone, including your employer, without your written consent.

Are EAP services only for the union employee?

Counseling services provided by the EAP are for the member and all eligible dependents.

EAP Resources

Help is Available. Contact us Today. (800) 851-8326